Senior Claims Specialist, Casualty (Melbourne)

Liberty International Underwriters (LIU), offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people that embrace today and confidently pursue tomorrow.

• Global company
• Competitive salary package
• Career development opportunities
• Teamwork culture

Key Responsibilities

• Works with minimal supervision, pro-actively handles a book of specialty lines claims, throughout the entire claim life cycle. 
• Conducts investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.
• Interpreting policy coverage and determining if coverage applies to claims submitted.
• Managing and adjusting all incoming insurance claims for relevant business line, delegating administrative/ processing tasks to the Technical Assistant Pool where appropriate.
• Establishing and setting reserves for indemnity and expense claims, reviewing reserves on a regular basis to ensure adequacy.
• Authorizing payments in accordance with internal processes and within scope of authority, settling claims as expeditiously and economically as possible.
• Ensuring that internal and external stakeholders and LIU clients consistently receive a high level of claims service that differentiates LIU from its competitors. Managing the overall quality and performance of external service providers.  
• Actively pursuing all avenues of recovery including, but not limited to timely subrogation activities.  Preparing files for suit, trial or subrogation where necessary.
• Participating directly in mediation/ arbitration meetings and actively participating in settlement discussions.
• Providing information to management on the existence or development of critical losses and advising relevant trends within the portfolio.
• Working closely with other business lines in raising the LIU profile and assisting in account retention and new business opportunities.
• Working closely with the underwriting department to promote LIU’s “integrated business unit approach” and ensure seamless delivery of underwriting and claims management services.
• Identifying suspicious or potentially fraudulent claims, arranging investigation and briefing senior managers if further action is recommended.

Qualifications and Soft Skills

• Significant previous claims management experience in the Insurance or Legal industry essential.
• Sound knowledge of the Insurance Contracts Act and demonstrated ability to understand and apply legal principles to the management of claims.
• Excellent working knowledge of PC based systems and applications such as Outlook, Microsoft Word, Excel, PowerPoint and database systems for managing contacts, schedules and calendars is required.
• Tertiary qualifications in a related discipline would be desirable. HSC (or equivalent) essential.
• High level of attention to details and efficient time management skills.
• Highly proficient relationship building skills
• Strong verbal and written communications skills with sound business acumen abilities.
• Has influencing skills and commercially aware negotiation skills.
• Highly developed decision making skills and strong presentation skills.

How to apply:

If you believe you can make a positive contribution to our team, and want to be a part of LIU’s exciting future, we would love to hear from you.

Please click APPLY NOW and attach your CV.

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